Privacy Policy
Effective Date: February 3, 2025
BOLG Biotechnology Open Lab Gate ("we," "us," or "our") is committed to protecting the privacy of its users ("Users"). This Privacy Policy explains how we collect, use, share, and safeguard Users' personal information when they access and interact with our platform ("Platform"). This policy applies to all Users, including clients (individuals and agencies), biotech freelancers (individuals and agencies), and companies listed in the Biotech Companies Directory.
1. Information We Collect
We collect personal and business-related information from Users in the following ways:
A) Information Provided by Users:
During registration, profile setup, and interactions with the Platform, Users provide information such as:
Name, email address, and contact details
Business or agency information (if applicable)
Professional qualifications, experience, and skills
Project requirements and preferences
Payment details for transactions and withdrawals
B) Automatically Collected Information:
When Users interact with the Platform, we may automatically collect data such as:
Device and browser information
IP address and location data (if enabled)
Usage statistics, activity logs, and preferences
Cookies and tracking technology data (as described in Section 6)
C) Information from Third Parties:
We may receive additional information from third-party sources, such as payment processors, identity verification services, and business partners, to improve our services and enhance security.
2. How We Use Your Information
The information we collect is used to:
a) Facilitate and enhance the User experience on the Platform
b) Match biotech freelancers with suitable projects and clients
c) Enable seamless communication between Users
d) Process payments securely and facilitate transactions
e) Provide customer support and respond to inquiries
f) Conduct research and analytics to optimize and improve services
g) Prevent fraud, ensure security, and comply with legal obligations
h) Personalize content, recommendations, and marketing efforts (where applicable)
We do not sell or rent Users' personal information to third parties for marketing purposes.
3. Sharing of Information
We may share Users’ personal information in the following circumstances:
a) With Other Users: To facilitate project collaboration, we share necessary details between biotech freelancers and clients.
b) With Payment Processors: Payment-related information is shared with trusted payment service providers to process transactions securely.
c) With Third-Party Service Providers: We work with vendors who assist in Platform operations, customer support, analytics, security, and other business functions. These providers are bound by confidentiality agreements.
d) For Legal Compliance: If required by law, we may disclose User information to regulatory authorities, law enforcement, or government agencies in response to legal requests such as subpoenas or court orders.
e) In Business Transfers: In the event of a merger, acquisition, or sale of BOLG Biotechnology Open Lab Gate's assets, User information may be transferred as part of the transaction.
We take reasonable steps to ensure that any third party receiving Users’ information adheres to data protection standards.
4. Data Security
We implement industry-standard security measures to protect Users' personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls.
However, Users acknowledge that no data transmission over the internet can be guaranteed as completely secure. While we strive to protect personal information, we cannot ensure or warrant the security of data transmitted to or from our Platform.
5. Data Retention
We retain personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, tax, and regulatory obligations
Resolve disputes and enforce agreements
Users may request the deletion of their personal data, subject to applicable laws and retention policies.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance User experience and site functionality
Analyze usage trends and improve services
Provide personalized content and recommendations
Users may manage their cookie preferences through their browser settings. Disabling cookies may affect the functionality of the Platform.
7. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these external sites. Users are encouraged to review the privacy policies of third-party services before sharing any personal information.
8. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware of such data collection, we will take steps to delete the information promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or operational enhancements.
By continuing to use the Platform after any updates, Users acknowledge and accept the revised Privacy Policy.
We encourage all Users to review this policy regularly to stay informed about how their personal data is collected, used, and protected.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, Users may contact us at:
📧 Email: support@bolg.co
By using the BOLG Biotechnology Open Lab Gate Platform, Users consent to the collection, use, and sharing of their personal information as outlined in this Privacy Policy.